Who we are

StoresOrbit connects customers with trusted Indian stores and startups. We act as the data controller for personal data we collect directly through our Services. Our primary place of business is Delhi, India. You can contact us at storesorbit.help@gmail.com.

Data we collect

Information you provide to us

• - Account details (name, email address, password or social login identifier)
• - Store registration data (store name, category, description, contact details, media)
• - Support and correspondence (messages, attachments, feedback)
• - Preferences (notification settings, saved stores, search filters)

• - Usage data (pages viewed, actions taken, referring/exit pages, timestamps)
• - Device and technical data (IP address, browser type/version, OS, screen resolution)
• - Approximate location (derived from IP address)
• - Cookies and similar technologies (see “Cookies and tracking”)

Information from third parties

• - Authentication providers (e.g., Google) for login and account provisioning
• - Analytics providers and service partners (e.g., error reporting, media hosting)

How we use data

• - Provide, maintain, and improve the Services and features you request
• - Authenticate users, prevent fraud/abuse, and enforce acceptable use
• - Customize content and recommendations (e.g., store categories and search)
• - Communicate service-related notices and respond to inquiries
• - Measure performance and understand how the Services are used
• - Comply with legal obligations and resolve disputes

Legal bases (GDPR/UK GDPR)

• Contract:- To provide the Services you request
• Legitimate interests:- To secure, improve, and market our Services fairly
• Consent:- For certain cookies/marketing where required by law
• Legal obligation:- To comply with applicable laws and regulations

Sharing and disclosure

We share information only as needed to operate our Services:

• - Service providers (e.g., hosting, analytics, authentication, media processing)
• - Business transfers (e.g., merger, acquisition, or asset sale)
• - Legal and safety (to comply with law or protect rights, safety, and security)
• - With your direction or consent

We do not sell personal information.

Cookies and tracking

We use strictly necessary cookies to run core functionality (e.g., session security) and, where permitted, analytics cookies to understand product usage. You can control cookies via your browser settings. If you block certain cookies, parts of the Services may not function properly.

We may use privacy-friendly analytics to measure usage and improve the Services. We do not serve interest-based ads on our platform. If we introduce advertising in the future, we will provide clear controls and update this policy accordingly.

International transfers

Your information may be processed in countries other than your own. Where required, we rely on appropriate safeguards (such as contractual protections) to protect your information when it is transferred internationally.

Data retention

We retain personal data only as long as necessary for the purposes described above, to comply with our legal obligations, resolve disputes, and enforce agreements. We also apply reasonable retention periods to logs and backups.

We use reasonable technical and organizational measures to protect your data (e.g., encryption in transit, restricted access, and monitoring). No system is perfectly secure; please use strong, unique passwords and keep your account information safe.

Depending on your location, you may have the right to:

• - Access, correct, or delete your personal data
• - Object to or restrict certain processing
• - Receive a copy of your data in a portable format
• - Withdraw consent at any time (where processing is based on consent)
• - Lodge a complaint with your local data protection authority

California residents may request details about disclosures and opt out of certain data sharing under the CPRA. We do not sell personal information.

To make a request, contact us at storesorbit.help@gmail.com.

Children’s privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps.

We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the “Effective date” above and, where appropriate, provide additional notice.

If you have questions, requests, or complaints, contact us at storesorbit.help@gmail.com or by mail at Delhi, India.

EU/EEA and UK

For individuals in the EU/EEA or UK, StoresOrbit acts as a controller for personal data collected through the Services. Your rights and our legal bases are described above; you also have the right to lodge a complaint with your local supervisory authority.

India

We endeavor to follow applicable Indian data protection principles. Contact us to exercise your rights or to raise a concern.